Take This Job and Keep It - Changing Morale and Turnover For Your Service Employees
By Richard Gallagher Years ago, when I managed a 24-hour call center for a software company, we had a very important celebration - a " ... in what they do. Use positive strength-based coaching. Human nature tells us to correct people [suite...]
Date: 2008-09-23 02:31:32
Articles de blogs
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Vidéos
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IPC SCM Manager and Process Owner
Celestica Inc. is a global EMS provider, providing a complete range of manufacturing services and solutions to Original Equipment Manufacturers (OEMs) in the communications, computing, industrial and consumer sectors with manufacturing operations throughout Asia, the Americas and Europe [suite...]
Date: 2008-09-25 02:28:56
From the August 28th edition of The Globe and Mail:By André Picard (pictured) ... position - fundraising at the local hospital, coaching a peewee hockey team, helping out with the school ... . And these are the "respectable" people with nice homes and good jobs, not the stereotypical "crazy" street [suite...]
Date: 2008-09-07 14:26:38
Center for Excellence Grant Manager - Homeland Security
About the District: The Pierce College District, located in Pierce County, Washington, includes two comprehensive, accredited community colleges ( ... and emergency management to industries and students seeking careers in that industry creating a seamless ... . Incumbent will be responsible for required reports, fiscal management and meeting grant [suite...]
Date: 2008-09-10 20:49:57
How flexible is your leadership style?
A review of Leadership That Gets Results by Daniel Goleman (Harvard Business Review, 2000) Â Daniel Goleman gained notoriety in the mid-1990s for identifying competencies related to “emotional intelligence,” or the ability to perceive, regulate, understand, and work with emotions to enhance leadership [suite...]
Date: 2008-09-18 03:58:27
Marketing of Ideas
Ideas are the source of all actions. Once we adopt ideas they form the basis of how we live and how we support events in our community. “Ideas shape the course of history,” said John Maynard Keynes. They are things that make us feel great, inspire us, or crush us. We can roll them around, play with them, or hush them up and censor them [suite...]
Date: 2008-09-02 00:00:52
Cyclocross
Can't wait to put on my one piece skin suit.It's been a crazy busy week. Wednesday night I had my first taste of what cyclocross is all about ... intended) sport. If roadies wanted to play in the mud and dirt, why not jump on some big fat mtn ... coaching us through varying aspects of CX have a ton of experience and knowledge, many have ridden [suite...]
Date: 2008-09-26 08:13:00
Agile 2008 Guide - Wednesday Morning
Agile 2008 is the premier conference of the Agile world. There are going to be almost 2000 participants and about 400 different sessions to attend. It means plenty of interesting conversations and a lot of activities to choose from. However, it also means that you have to make a choice between many different options [suite...]
Date: 2008-07-07 06:00:52
India Smal Business News Round-up - 24/07/2008
India Smal Business News Round-up - 24/07/2008 By Stefan Töpfer on Jul 24, 2008 Here is this week’s news round-up for home business, ... to cater to this growth Cambridge students travel to India on Tata scheme: Tata International Social ... flow of transactions’, said a report. IIT coaching centres make good business: The amount of money [suite...]
Date: 2008-07-24 11:30:46
Progressive Job Posts
We're going to try a new feature here at OpenLeft.com. For the last several years, I have been on a number of job listservs for progressive openings- with orgs, campaigns, Congress, etc.- and have had to either specially format them to send to friends, copy and paste a lot of different ways, or keep them private altogether [suite...]
Date: 2008-05-13 22:37:36
10 Job Interview Questions
10 Job Interview Questions Q1: Why Do You Want To Work For Us? It’s rare for an interview not to include this question. The good news is that it’s an easy one to prepare for. Most companies want to recruit people who are enthusiastic about the company and its products. They don’t want people on the team who “ended up there by accident” [suite...]
Date: 2008-09-10 04:57:36
Home-Based Information Marketing Business - Go From Zero to $1M in 11 Month
There have never been greater, more diverse, more lucrative opportunities in the field of information marketing for everyone from experienced, ... , teleseminars, webinars, coaching programs, seminars, and conferences. And that's exactly what & [suite...]
Date: 2008-09-29 14:05:17
The Chronicle of Coaching - News of the Week - July 3, 2008
The Chronicle of Coaching provides a snapshot of what’s happening in the coaching profession, ... the appraisal aspect of the performance management process, from planning goals and coaching to assessing ... designed to show where and how coaching appears in the popular culture worldwide [suite...]
Date: 2008-07-03 13:02:31
Sales Manager Vacancies in Genius Consultants Ltd at Kolkata
Name and Address of Company: Genius Consultants Ltd 74B A J C Bose Road, Kolkata, West Bengal, INDIA 700016 Telephone: ... career opportunity to such prospective advisors. Team Development and Coaching- Conduct Weekly PRP ... track targets set by the company for career progression & growth. Activity Management- To ensure [suite...]
Date: 2008-09-05 11:47:17
7 Streams of “Income for Life.”
NOT WORKING? NO BUSINESS? NO MONEY? Are you worried? We have what you need $$ & a Job *$8000.00 per Transaction Closed Make money helping people with financial difficulties NO LICENSE NEEDED, FREE TRAINING, COACHING AND MENTORING. Become a Loan Officer or Loan Originator We Need [suite...]
Date: 2008-07-02 08:12:37
The Leadership Development Carnival #2
Welcome to the second edition of The Leadership Development Carnival ! This month's midway of attractions is bigger and better than ever ... posted at Art Petty on Management. Tom Magness presents Battlefield Circulation (Part I) posted ... posted at Management Craft. Kris Dunn presents Vegas Baby, from The HR Capitalist. Chris Morgan [suite...]
Date: 2008-08-02 14:58:08
faces
faces deal with it… faces by Roxanne Minette glossarie staff writer d on’t you wish we could multi-task as well as our daughters? The protégés clearly have passed-up the mentors in this area. On Sunday morning, Andrea, my daughter, held her own daughter in one hip, [suite...]
Date: 2008-09-04 17:49:37
Agility as a hiring strategy
An agile organization is different. An employee that flourishes in an agile organization is different ... ://www.solstice-consulting.com), a Chicago-based technology and management consulting firm. “Agile ... not. We need people that can handle that responsibility.†“Soft skills and project management [suite...]
Date: 2008-09-21 17:45:22
Why You Should Start a Home-Based Information Marketing Business Now
After becoming burned-out as a business consultant who was maxed out on time, ... no longer exists. I am now the owner of a successful association management company that provides coaching [suite...]
Date: 2008-09-29 14:05:17
1924-25 The Forum And Two New Rivalries
When the defending Stanley Cup champion Canadiens took to the ice for the 1924-25 season, both the NHL and the Montreal hockey landscape had a very different look. To suggest the business of hockey was booming would be an understatement, and the changes in the NHL perfectly reflected the growth of the game [suite...]
Date: 2008-09-22 12:56:03
Joe Sarti Presents “Your Life Without Limits” Your Answer to Holistic Health and Well-Being
Fitness and health guru Joe Sarti hosts a new live internet talk radio show about moving beyond your boundaries and discovering the limitless life on VoiceAmerica’s Health & Wellness Channel. Phoenix (PRWEB) August 8, 2008 — Health and Wellness expert, Joe Sarti of Palo Alto, California, [suite...]
Date: 2008-08-08 14:05:45
MorganSullivan Newsletter - September 2008
PLAY TO A PERSON’S STRENGTHS By John Rainone Those of us who played sports or took lessons of some sort when we were youngsters can probably remember a coach who imparted some valuable lessons to us. Coaching isn’t just for kids ... , not just individuals, many benefits. Good coaching yields more able and committed employees [suite...]
Date: 2008-09-01 14:00:01
EMWomen.com - Empowering Women to Change the World
What it does Women of the world unite could be EMWomen’s tagline. This site caters to women looking to change the world in groups of up to fifteen ... backgrounds, but they join together to each week to get EM training, coaching, and participate ... empowering articles. To become an EMwomen it costs $25 a month or $240 a year, and this entitles you to li [suite...]
Date: 2008-07-07 13:19:00
AdsenseFree.com: Website Review
AdsenseFree.com: Website Review Comments (7)By Ahson Rafiq in Reviews on 13th September 2008 The following is a paid âsponsoredâ review and is completely of my own opinion and is not influenced by being paid. If youâre interested in having me review your site, product or service, please view the details on the sponsored reviews page [suite...]
Date: 2008-09-12 22:08:12
Toonville in the Caucuses
Date: 2008-08-14 19:42:41
Morning Brief: McCain calls for bipartisan change
Top Story Alex Wong/Getty Images Arizona Sen. John McCain accepted the Republican Party's nomination for president Thursday, ... . Joseph Lieberman is reportedly headlining a team of experts coaching Sarah Palin on foreign policy [suite...]
Date: 2008-09-05 13:05:22
Samaritan Inn Report - September 23, 2008
TX lake land is available now in an exclusive new waterfront development on Richland Chambers. If you’re considering lake land in Texas, consider a gorgeous homesite in a smaller community. Call today to schedule an exclusive tour of this spectacular TX lake property at 214-346-2208 [suite...]
Date: 2008-09-23 05:25:00
Cultural Blunders in Call Center Telesales
By Cindy King There has been such a sudden interest because of cultural differences in customer services expectations. You must wonder if companies are feeling the cultural backlash of outsourcing to countries where the culture is just so different that it impacted customer service expectations [suite...]
Date: 2008-09-16 14:40:26
Freelance Job Leads
Date: 2008-07-31 22:56:38
Present your start-up to 400+ european VCs
On 1 and 2 December 2008 the second edition of the European Venture Summit will take place in Düsseldorf, ... in the Binder distributed to all 400+ participants from across the continent . - Intensive Coaching [suite...]
Date: 2008-08-01 08:12:07
The NCAA and the millionaire Luddites
College sports might be a big business. But embracing technology is low on the priority list of the NCAA, unless it means they can make money off of their so-called student athletes. (Still, computers in the coaching box, located above the field at pressbox level, are prohibited in college football… [suite...]
Date: 2008-09-26 22:26:39
ESPN: Chat with Buster Olney - SportsNation
ESPN: Chat with Buster Olney - SportsNation Ryan (Pittsburgh): Who on the Pirates roster do you think may get dealt, and do you think they can get legit top prospects for them? Buster Olney: Ryan: I think Marte and Nady will be traded, and so far, other GMs say, the asking price for Nady is off-the-charts high [suite...]
Date: 2008-07-15 18:36:12
Improving Help Desk Functions by Using Six Sigma Training
Please see Tony Jacowski's article on using Six Sigma for your call center help desk. Service desks functions are highly customer oriented. They are in a position to understand the voice of the customer and have the data required for Six Sigma projects [suite...]
Date: 2008-09-04 05:45:23
How to Learn Spanish From the Internet
How to Learn Spanish From the Internet The answer is: simply full concentration and hard work is most necessary thing to build up confidence ... easily. Spanish is being used for international communication on various fields such as political [suite...]
Date: 2008-09-22 18:00:25
Primary Schools in the Context of Social Psychology
Social psychology is no longer an "infant education institution, as an educator, the social psychologist feels that he has much to offer to a world beset by ills which are universally ascribed to difficulties of interpersonal relationships [suite...]
Date: 2008-08-01 03:38:25
Cameroon: Microfinance Succeeding Despite Obstacles
Mrs Adjoumi Hamidou is the President. One of three surviving widows of Ali Hamidou, she heads Akoldiningnal, a collective that runs a multi-cereal manufactory at Gashiga village, 15 kilometres from the capital of Cameroon’s North Province, Garoua. Akoldiningal is a 15-member Common Initiative Group (CIG) [suite...]
Date: 2008-09-08 00:40:35
Start Getting Your Business Organized Now for 2009 ~ Operation Internet Marketing Spring Clean Up Starts Soon
My one year Blog Anniversary is coming up in about one month ~ and I’ve learned so much in that period of ... , but rather a 6-week intensive step-by-step coaching program. It’s designed to help you clean [suite...]
Date: 2008-09-27 20:23:46
EA’s E3 Line Up - We’re Going To Need A Bigger Website [E308]
EA’s E3 Line Up - We’re Going To Need A Bigger Website 10 Jul 2008 Por: Pablo Pino En la categorÃa: Noticias, TecnologÃa Don't expect me to sum up Electronic Arts' E3 2008 presence in a couple of paragraphs. It's far too huge for just a quick rundown, so I'll just give you the pertinent points [suite...]
Date: 2008-07-10 20:28:33
Magic Is My Business & Business Is Good
There’s an article in today’s Indian Express about the godmen from Tamil Nadu, Andhra Pradesh, ... with. The return investment for the fees in these coaching classes is returned multiple times; better [suite...]
Date: 2008-09-27 18:54:55
It’s the Meat
It’s the Meat July 31st, 2008 I received this email from Dr. Neal Barnard, M.D., Physicians Committee for Responsible Medicine (PCRM) President. I believe it to be important enough to share with you. Dear PCRM supporter, During the current salmonella outbreak, the Department of Health and Human Services (HHS) [suite...]
Date: 2008-07-31 09:00:26
Popkomm 2008: New Business Award Finalists Announced for Popkomm-IMEA — Judges Select ‘Six of the Best’ for the Popkomm-IMEA Business Prize
BERLIN (Business Wire EON/PRWEB ) September 10, 2008 — The Popkomm-IMEA (Innovation in Music and Entertainment Award) ... have already won something: coaching by one of the judges. The three panel members are: Julie Meyer ... the world to create recommendations for users. Each of the six finalists will receive coaching [suite...]
Date: 2008-09-11 03:36:08
AgentricsWorld 2008 to Address Emerging Social and Economic Trends in the Global Retail Industry
AgentricsWorld 2008 to Address Emerging Social and Economic Trends in the Global Retail Industry Annual customer conference to spotlight best practices in retail sourcing, supply chain collaboration and private label management ... , private label management, supply chain collaboration and master data management. Agentrics also [suite...]
Date: 2008-09-02 23:29:19
Nokia to work with two Swiss Federal Institutes of technology on research and open Nokia Research Laboratory in Lausanne, Switzerland
Espoo, Finland; Lausanne and Zurich, Switzerland - Nokia and the Swiss Federal Institutes of Technology in Lausanne and Zurich (EPFL and ETH Zurich) announced today the establishment of a joint long-term research program. Nokia Research Center will open a laboratory in Lausanne in June creating a vibrant community linking researchers from Nokia [suite...]
Date: 2008-04-08 14:47:44
How IT consultants can become mentors
Spending time coaching a client’s employee can benefit all parties involved ... a combination of the two. You’re glad that you don’t have to do the same thing for the rest of your life [suite...]
Date: 2008-09-15 17:20:16
California life coach shares advice on quinceanera celebrations in book
Quinceañera Connection cover Photo: ... . Seven years ago, while she provided life coaching and consulting to injured workers she heard ... was also the founder and chief executive officer of a multi-state inventory management company [suite...]
Date: 2008-07-30 15:00:11
Makes Me Wanna Holler
"Oh make you wanna holler, the way they do my life, make me wanna holler, the way they do my life ... by the Baha'i International Community. Words in italics have been altered or added since the previous update ... categorically denied by the Baha’i International Community. (See BWNS article.) Mrs. Shirin Ebadi – [suite...]
Date: 2008-09-14 11:55:18
300 Blogs: Weekend Reading?
Blogs that David Zinger Follows by David Zinger I am not posting this weekend but perhaps you are looking for a good blog or blog post to read: Here is a list of the almost 300 bloggers who inspire me: AAA Employee Engagement Network Absotively Integration Blog acidlabs Adam Salamon Alex Shalman [suite...]
Date: 2008-06-07 20:20:16
The Leadership Development Carnival #1
Welcome to the first edition of the Leadership Development Carnival!! ... at Shawn Driscoll. Mark Runta presents IT Management & Global Sourcing: Should You Keep Your Manager in the Dark? posted at Career Progression, Management & Global Sourcing. Lorraine Cohen presents [suite...]
Date: 2008-07-05 11:37:54
The Doping Trifecta — Sort Of
Interesting couple of days it’s been. Yesterday, what appears to be the first bona fide doping scandal to hit the US Olympic team broke ... they of the not invited to participate because of the sins of previous riders and previous management — fired [suite...]
Date: 2008-07-26 04:06:48
Book Review: Why is Everyone Smiling?
Paul Spiegelman, CEO of the Beryl Companies, has written a wonderful book about Beryl Companies and its extraordinary culture. Rather than write a review of Paul’s book, I’m posting the review written by the business maven and book reviewer extraordinaire Robert Morris (see below) [suite...]
Date: 2008-09-26 21:11:55
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